Emphasis on convenience, service, and accessibility

We continually challenge ourselves to redefine convenience for the diverse needs of our customers. From selecting sites to the layout of the store to the hours we operate and the services we provide, our goal is to deliver increasingly greater convenience.

Our stores are inviting and easy to shop. Every store is renovated, on average, at least once every five years. This fresh environment keeps customers coming back.

… and an incredible record of success

Fueled by a drive to always serve customers better — and a real estate strategy that calls for not only the opening of many more stores to serve a growing number of new communities, but also the moving of existing stores to more convenient locations. CVS remains committed to a strategy of growth and is aggressively seeking out new sites. This strategy has resulted in sustained profitability and widespread customer acceptance.

Partnering with communities

To CVS, being a good neighbor means providing the most convenient locations possible to allow access to the health care and prescription needs of individual communities. It also means being sensitive to the various cultures that make up each community. That’s why you’ll see external signage that reflects the languages of those cultures on our stores.